Alliance Against Fraud in Telemarketing (AAFT)
c/o National Consumers League
815 15th Street, N.W., Suite 928-N
Washington, DC 20005
(202) 639-8140
(202) 347-0646 (fax)
The alliance, coordinated by the National Consumers League, is an
international coalition of public interest groups, trade
associations, labor unions, businesses, law enforcement agencies,
consumer reporters and consumer protection agencies. AAFT
members promote cooperative educational efforts to alert
potential victims to the threat of telemarketing fraud and steps
consumers can take to protect themselves.
American Association of Retired Persons (AARP)
Consumer Affairs Section
601 E Street, N.W.
Washington, DC 20049
(202) 434-6030
(202) 434-6466 (fax)
AARP's Consumer Affairs Section advocates on behalf of mid-life and
older consumers, develops and distributes consumer
information, and educates the private sector about the specific
needs of older consumers. Programs and materials on housing,
insurance, funeral practices, eligibility for public benefits,
financial security and consumer protection issues are developed,
with special focus on the needs and problems of older consumers.
American Council on Consumer Interests (ACCI)
240 Stanley Hall
University of Missouri - Columbia
Columbia, MO 65211
(314) 882-3817
(314) 884-4807 (fax)
Contact: Anita B. Metzen, Executive Director
Serving the professional needs of consumer educators, researchers
and policymakers, ACCI publications and educational programs foster
the production, synthesis and dissemination of information in the
consumer interest.
American Council on Science and Health (ACSH)
1995 Broadway, 2nd Floor
New York, NY 10023-5860
(212) 362-7044
(212) 362-4919 (fax)
A non-profit public education group, ACSH's goal is to provide up-
to-date, sound information on the relationship between health and
chemicals, foods, lifestyles and the environment. Booklets and
special reports on a variety of topics are available, as is a
quarterly magazine.
Bankcard Holders of America (BHA)
Suite 120
560 Herndon Parkway
Herndon, VA 22070
(703) 481-1110
(703) 481-6037 (fax)
A non-profit organization, BHA assists consumers in saving money on
credit, getting out of debt and resolving credit problems. It
offers lists of low-rate and secured credit cards, more than 20
guidebooks and educational brochures on credit topics, and a
newsletter.
Call for Action
3400 Idaho Avenue, N.W.
Suite 101
Washington, DC 20016
(202) 537-0585
(202) 244-4881 (fax)
Call for Action does assist consumers with marketplace problems.
An international non-profit hotline, Call for Action is
affiliated with radio and television stations and helps consumers
and small businesses through mediation of marketplace disputes. A
list of the affiliated radio and television stations is
available by contacting the hotline.
Center for Auto Safety (CAS)
2001 S Street, N.W., Suite 410
Washington, DC 20009
(202) 328-7700
CAS does assist consumers with auto-related problems. CAS
advocates on behalf of consumers in auto safety and quality, fuel
efficiency, emissions and related issues. For advice on specific
problems, CAS requests that consumers write, including a brief
statement of the problem or question; year, make and model of the
vehicle; and a stamped self-addressed envelope.
Center for Science in the Public Interest (CSPI)
1875 Connecticut Avenue, N.W., Suite 300
Washington, DC 20009
(202) 332-9110
(202) 265-4954 (fax)
A non-profit, membership organization, CSPI conducts research,
education and advocacy on nutrition, health, food safety and
related issues and publishes the monthly Nutrition Action
Healthletter, as well as other consumer information materials.
Citizen Action
1120 19th Street, N.W.
Suite 630
Washington, DC 20036
(202) 775-1580
(202) 296-4054 (fax)
Citizen Action works on behalf of its 3 million members and 32
state organizations on health care reform, environment and energy
issues.
COCO (Congress of Consumer Organizations)
P.O. Box 158
Newton Center, MA 02150
(617) 552-8184
COCO publishes a monthly newsletter, the COCO INTERCOM, on a broad
range of consumer issues.
Community Nutrition Institute (CNI)
2001 S Street, N.W., Suite 530
Washington, DC 20009
(202) 462-4700
(202) 462-5241 (fax)
An advocate for programs and services to enable consumers to enjoy
a diet that is adequate, safe and healthy, CNI also works to
increase citizen participation in the state and Federal policy and
administrative processes to achieve these goals. CNI
publishes Nutrition Week, a newsletter covering nutrition and food
safety issues.
Congress Watch
215 Pennsylvania Avenue, S.E.
Washington, DC 20003
(202) 546-4996
(202) 547-7392 (fax)
An arm of Public Citizen, Congress Watch works for
consumer-related legislation, regulation and policies in such areas
as trade and banking, health and safety, and campaign financing,
and has publications available on the issues with which it deals.
Consumer Action (CA)
116 New Montgomery, Suite 233
San Francisco, CA 94105
(415) 777-9635 (consumer complaint hotline, 10 a.m. -3 p.m., PST)
(415) 777-5267 (fax)
Consumer Action does assist consumers with marketplace problems.
An education and advocacy organization specializing in banking and
telecommunications issues, Consumer Action offers a consumer
complaint hotline, free information on its surveys of banks and
long-distance telephone companies, and consumer education
materials in as many as eight languages.
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