Credit

Credit
billing
Consumer Tip
Federal Trade Commission
State and Local Consumer Protection Offices
counseling
Consumer Credit Counseling Services
State and Local Consumer Protection Offices
credit cards
Consumer Tip
bank issued. See also Banks
National Credit Union Administration
Selected Federal Agencies
State Banking Authorities
all other credit cards
Federal Trade Commission
State and Local Consumer Protection Offices
harassment
Federal Trade Commission
State and Local Consumer Protection Offices
information
Bankcard Holders of America
repair
Consumer Tip
State and Local Consumer Protection Offices
reporting
Consumer Tip
Federal Trade Commission
unions
National Credit Union Administration

Cruise ships. See also Travel
Federal Maritime Commission

Currency
Bureau of Engraving and Printing

Customs
U.S. Customs Service

Dating Clubs/Matchmakers
Consumer Tip
State and Local Consumer Protection Offices

Day care. See Child care

Debts. See Bankruptcy; Credit

Defense, Department of

Dentists. See Health care professionals

Departments of U.S. Government. See specific departments in
"Selected Federal Agencies"

Detergents. See Soap

Diet programs. See Weight loss programs

Direct deposit
Financial Management Service

Direct marketing
Direct Marketing association (DMA)
Federal Trade Commission
State and Local Consumer Protection Offices
U.S. Postal Service

Disabled/handicapped persons
benefits
Social Security Information
Books for the Blind and Physically Handicapped
communications
Federal TDD Directory
Operator Assistance
education
Books for the Blind and Physically Handicapped
Clearinghouse on Disability Information
job training and employment
President's Committee on Employment of People with Disabilities
State Vocational and Rehabilitation Agencies
veterans
Department of Veterans Affairs
State Vocational and Rehabilitation Agencies

Disasters (natural)
Federal Emergency Management Agency
National Weather Service
U.S. Geological Survey

Discrimination
child care
Department of Health and Human Services, Office for Civil Rights
credit. See also Banks
Federal Trade Commission
State and Local Consumer Protection Offices
employment
Equal Employment Opportunity Commission
President's Committee on Employment of People with Disabilities
general
Commission on Civil Rights
Department of Justice, Civil Rights Division
State and Local Consumer Protection Offices
lending. See Banks
Medicare/Medicaid
Health Care Financing Administration
mortgages
Office of Fair Housing and Equal Opportunity
State and Local Consumer Protection Agencies
nursing homes
Department of Health and Human Services, Office for Civil Rights
social service programs
Department of Health and Human Services, Office for Civil Rights
dispute resolution
Better Business Bureaus
Trade Association and Other Dispute Resolution Programs

Distilled spirits. See Alcohol

Doctors. See Health care professionals

Door-to-door sales. See Direct selling

Drinking water
Safe Drinking Water Hotline
State Utility Commissions
misrepresentations
State and Local Consumer Protection Offices

Drug Enforcement Administration

Drugs
abuse
National Health Information Center
illegal
Drug Enforcement Administration
Narcotics/Drug Smuggling Hotline
information, labeling, and safety for prescription and non-
prescription drugs
Food and Drug Administration
orphan
National Health Information Center
veterinary
Food and Drug Administration

Dry cleaning
State and Local Consumer Protection Offices

Education
bilingual
National Clearinghouse on Bilingual Education Hotline
correspondence (home study)
Federal Trade Commission
National Home Study Council
State and Local Consumer Protection Offices
disabled children
Clearinghouse on Disability Information
State Vocational and Rehabilitation Agencies
financial aid (federal)
Federal Student Financial Aid Program
native Americans
Bureau of Indian Affairs
school lunch programs
check local telephone directory for school board or
superintendent of schools
school lunch program standards
Food and Nutrition Service
special education programs
Clearinghouse on Disability Information
trade and technical (vocational) schools
Federal Trade Commission
State and Local Consumer Protection Offices
U.S. Department of Education Hotline
veterans
Department of Veterans Affairs

Education, Department of

Elderly. See Aging

Electronic funds transfer. See also Banks
Federal Trade Commission
State and Local Consumer Protection Offices

Emergency preparedness. See also Disasters
Federal Emergency Management Agency

Emission control standards. See Cars

Employment
agencies
Federal Trade Commission
National Association of Personnel Services
State and Local Consumer Protection Offices
benefits
Pension and Welfare Benefits Administration
discrimination, equal employment opportunity
Equal Employment Opportunity Commission
President's Committee on Employment of people with Disabilities
labor disputes
American Arbitration Association
Bureau of Labor-Management Relations
National Labor Relations Board
relocation, training, and assistance
Employment and Training Administration
State Vocational and Rehabilitation Agencies
unfair labor practices
Employment Standards Administration
National Labor Relations Board
wage issues (garnishment, minimum and overtime)
Employment Standards Administration
workers' compensation
Employment Standards Administration
workforce quality resources
The Work and Family Clearinghouse
The Workforce Quality Clearinghouse
workforce economic changes
Employment Standards Administration
workplace safety
Employment Standards Administration
Occupational Safety and Health Administration
workplace technological changes
Employment Standards Administration

Energy. See also Power plants; Utilities
alternative fuels
Conservation and Renewable Energy Inquiry and Referral Service
check local telephone directory for state energy conservation
office
conservation
Conservation and Renewable Energy Inquiry and Referral Service
National Appropriate Technology Assistance Service
costs and billing
State and Local Consumer Protection Offices
State Utility Commissions
efficiency labeling
Conservation and Renewable Energy Inquiry and Referral Service
Federal Trade Commission
heating fuel information
Department of Energy
safety
Product Safety Hotline
oil spills
National Response Center, U.S. Coast Guard
regulation
State Utility Commissions
State Weights and Measures Offices
renewable and solar
Conservation and Renewable Energy Inquiry and Referral Service
National Appropriate Technology Assistance Service
Tennessee Valley Authority
weatherization assistance
National Appropriate Technology Assistance Service

Energy, Department of