Mercedes Benz of North America, Inc.

Mercedes Benz of North America, Inc.

National Headquarters:
Mercedes Benz of North America
1 Mercedes Drive
Montvale, NJ 07645-0350
(201) 573-0600

Customer Assistance Center
1 Glenview Road
Montvale, NJ 07645
(201) 476-6200

North Central Region Office
3333 Charles Street
Franklin Park, IL 60131-1469

Northeast Region Office
Baltimore Commons Business Park
1300 Mercedes Drive (2nd Floor)
Hanover, MD 21076-0348

Southern Region Office
8813 Western Way
Jacksonville, FL 32245-7604

Western Region Office
8357 Sunset Boulevard
Hollywood, CA 90093-0637

Mitsubishi Motor Sales of America, Inc.

Corporate Office:
National Consumer Relations Manager
Mitsubishi Motor Sales of America, Inc.
6400 West Katella Avenue
Cypress, CA 90630-5208
1 (800) 222-0037 (toll free)

Nissan Motor Corporation in USA

Nissan Motor Corporation in USA
P.0. Box 191
Gardena, CA 90248-0191
1 (800) 647-7261 (toll free-all consumer inquiries)

Peugeot Motors of America, Inc.
Mr. William J. Atanasio
National Customer Relations Manager
Peugeot Motors of America, Inc.
P.O. Box 607
One Peugeot Plaza
Lyndhurst, NJ 07071-3498
(201) 935-8400
1 (800) 345-5549 (toll free)

Porsche Cars North America, Inc.
Manager, Owner Relations
Porsche Cars North America, Inc.
100 West Liberty Street
P.O. Box 30911
Reno, NV 89520-3911
1 (800) 545-8039

Saab Cars USA, Inc.
Customer Assistance Center
Saab Cars USA, Inc.
4405-A Saab Drive
P.O. Box 9000
Norcross, GA 30091
1 (800) 955-9007 (toll free)

Subaru of America, Inc.

National Customer Service Center
Subaru of America, Inc.
Subaru Plaza
P.O. Box 6000
Cherry Hill, NJ 08034-6000
1 (800) SUBARU3 (toll free)
1 (800) 782-2783 (toll free)

Hawaii
Schuman Carriage Company
1234 S. Berentania Street
P.O. Box 2420
Honolulu, HI 96804
(808) 553-6211

Suzuki see American Suzuki
Motor Corporation

Toyota Motor Sales, Inc.
Customer Assistance Center
Toyota Motor Sales USA, Inc.
Department A102
19001 South Western Avenue
Torrance, CA 90509
1 (800) 331-4331 (toll free)

Volkswagen United States, Inc.

Customer Relations - 2F02
Volkswagen United States, Inc.
3800 Hamlin Road
Auburn Hills, MI 48326
General assistance and customer relations
1 (800) 822-8987 (toll free)
Replacement and repurchase assistance
1 (800) 955-5100 (toll free)

Volvo Cars of North America
Corporate Office:
Consumer Affairs
Volvo Cars of North America
P.O. Box 914
Rockleigh, NJ 07647-0914
(201) 767-4737
1 (800) 458-1552


Better Business Bureaus

Better Business Bureaus (BBBs) are non-profit organizations
sponsored by local businesses. BBBs offer a variety of consumer
services. For example, they can provide consumer education
materials, answer consumer questions, mediate and arbitrate
complaints, and provide general information on companies'
consumer complaint records.

Each BBB has its own policy about reporting information. It might
or might not tell you the nature of the complaints against a
business, but all will tell you if a complaint has been
registered. Many of the BBBs accept written complaints and will
contact a firm on your behalf. BBBs do not judge or rate
individual products or brands, handle complaints concerning the
prices of goods or services, or give legal advice. However, many
bureaus do offer binding arbitration, a form of dispute
resolution, to those who ask for it. If you need help with a
consumer question or complaint, call your local BBB to ask about
its services.

This list includes the local BBBs in the United States. The
Council of Better Business Bureaus can give you the addresses for
the BBBs in Canada.


National Headquarters
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Arlington, VA 22203
(703) 276-0100

Local Bureaus