Ms. Jean H. Ward-Jones

Ms. Jean H. Ward-Jones
Manager, Corporate Quality
Federal Express Corporation
P.O Box 727, Department 2142
Memphis, TN 38194-2142
(901) 395-4539
1 (800) 238-5355 (toll free)

Ms. Patricia Ikeda Carper, Director
Community Relations and Operations
Federated Department Stores
7 West Seventh Street
Cincinnati, OH 45202
(513) 579-7000

Ms. Cathy Sharkey
Manager, Consumer Relations
Fieldcrest Cannon, Inc.
1271 Avenue of the Americas
New York, NY 20020
(212) 957-2500
1 (800) 841-3336 (toll free--Fieldcrest Stores)
1 (800) 237-3209 (toll free--Cannon Stores)

Ms. Susan Alcorn, Director
Consumer, Government and Media Center
Finast
17000 Rockside Road
Cleveland, OH 44137-4390
(216) 587-7100

Ms. Mary Luethmers
Customer Relations Manager
Fingerhut Corporation
11 McLeland Road
St. Cloud, MN 56395
(612) 259-2500

Mr. L. A. Mann Sr.
Director, Consumer Affairs
First Brands Corporation
88 Long Hill Street
East Hartford, CT 06108
(203) 728-6000

Mr. Thomas J. Metz
Senior Vice President, Customer Services
Customer Service Center
First Fidelity Bancorporation
100 Constitution Drive
Upper Darby, PA 19082-4603
(215) 734-5090
1 (800) 345-9042 (toll free)
(215) 734-5599 (TDD)

Consumer Affairs Department
First Interstate Bank
of California
707 Wilshire Boulevard, W35-13
Los Angeles, CA 90017
(213) 614-3103
1 (800) 626-3400 (toll free)

Customer Service
First Union National Bank
of Florida
P.O. Box 2870
Jacksonville, FL 32231-0010
(904) 361-6996
1 (800) 735-1012 (toll free)

Fisher see SFS Corporation

Ms. Carol Steck
Manager, Consumer Affairs
Fisher Price
636 Girard Avenue
East Aurora, NY 14052-1880
1 (800) 432-5437 (toll free)

Ms. April Reynolds
Special Consumer Services Manager
Florida Power and Light Co.
P.O. Box 029100
Miami, FL 33102-9100
(305) 552-4645
1 (800) 432-6554 (toll free TDD)

Ms. Monica Schmelter, Manager
Customer Relations
Florist's Transworld Delivery Association (FTD)
29200 Northwestern Highway
P.O. Box 2227
Southfield, MI 48037-4077
(313) 355-9300
1 (800) 788-9000 (toll free)

Florsheim Shoe Company
130 South Canal Street
Chicago, IL 60606-3999
(312) 559-2500