Nebraska

Nebraska
Ms. Jacklyn J. Smith, Director
Nebraska Department on Aging
State Office Building
P.O. Box 95044
Lincoln, NE 68509
(402) 471-2306

Nevada
Ms. Suzanne Ernst, Administrator
Division for Aging Services
Department of Human Resources
340 North 11th Street
State Mailroom
Las Vegas, NV 89158
(702) 486-3545

New Hampshire
Mr. Richard A. Chevrefils, Director
Division of Elderly and Adult Services
State Office Park South
115 Pleasant St., Annex Bldg. #1
Concord, NH 03301-3843
(603) 271-4680
1 (800) 351-1888 (toll free in NH)

New Jersey
Ms. Lois Hull, Director
Division on Aging
Department of Community Affairs
CN 807
Trenton, NJ 08625-0807
(609) 292-4833
1 (800) 792-8820 (toll free in NJ)

New Mexico
Ms. Michelle Lujan Grisham
Director, State Agency on Aging
224 East Palace Avenue
Santa Fe, NM 87501
(505) 827-7640 (voice/TDD)
1 (800) 432-2080
(toll free in NM)

New York
Ms. Jane Gould, Director
New York State Office for the Aging
Agency Building 2, ESP
Albany, NY 12223
(518) 474-4425
1 (800) 342-9871 (toll free in NY)

North Carolina
Ms. Bonnie M. Cramer, Director
Division of Aging
Department of Human Resources
Caller Box No. 29531
693 Palmer Drive
Raleigh, NC 27626-0531
(919) 733-3983
1 (800) 662-7030
(toll free voice/TDD in NC)

North Dakota
Ms. Linda Wright, Director
Aging Services
Department of Human Service
Northbrook Mall
1929 N. Washington Street
P.O. Box 7070
Bismarck, ND 58507-7070
(701) 224-2577
1 (800) 755-8521 (toll free in ND)

Ohio
Ms. Judith Y. Brachman, Director
Ohio Department of Aging
50 West Broad Street, 9th Floor
Columbus, OH 43266-0501
(614) 466-5500
(614) 466-6191 (TDD)
1 (800) 282-1206 (toll free in OH-nursing home information)
Oklahoma
Mr. Roy R. Keen
Division Administrator
Aging Services Division
P.O. Box 25352
Oklahoma City, OK 73125
(405) 521-2327
(405) 521-2328 (TDD)

Oregon
Mr. James C. Wilson
Administrator
Senior and Disabled Services Division
Department of Human Resources
State of Oregon
500 Summer St. NE, 2nd Floor
Salem, OR 97310-1015
(503) 378-4728
1 (800) 282-8096 or
1 (800) 232-3020 (toll free voice/TDD in OR)

Pennsylvania
Ms. Linda M. Rhodes, Secretary
Department of Aging
Market Street State Office Building
400 Market Street
Harrisburg, PA 17101-2301
(717) 783-1550

Puerto Rico
Ms. Ruby Rodriguez
Executive Director
Office of Elder Affairs
Call Box 50063
Old San Juan Station, PR 00902
(809) 721-4560

Rhode Island
Ms. Maureen Maigret, Director
Department of Elderly Affairs
160 Pine Street
Providence, RI 02903
(401) 277-2880 (voice/TDD)
1 (800) 322-2880
(toll free in RI)

South Carolina
Ms. Ruth Q. Seigler
Executive Director
South Carolina Commission on Aging
400 Arbor Lake Drive
Suite B-500
Columbia, SC 29223
(803) 735-0210
1 (800) 868-9095 (toll free)

South Dakota
Ms. Gail Ferris, Administrator
Office of Adult Services and Aging
700 Governors Drive
Pierre, SD 57501
(605) 773-3656

Tennessee
Ms. Emily Wiseman, Director
Commission on Aging
706 Church Street, Suite 201
Nashville, TN 37243-0860
(615) 741-2056

Texas
Ms. Mary Sapp
Executive Director
Texas Department on Aging
P.O. Box 12786
Austin, TX 78711
(512) 444-2727 (voice/TDD)
1 (800) 252-9240 (toll free in TX)

Utah
Ms. Robin Arnold-Williams
Director
Division of Aging and Adult Services
P.O. Box 45500
Salt Lake City, UT 84145-0500
(801) 538-3910

Vermont
Mr. Lawrence G. Crist
Commissioner
Department of Aging and Disabilities
103 South Main Street
Waterbury, VT 05671-2301
(802) 241-2400 (voice/TDD)

Virgin Islands
Mrs. Juel T. R. Molloy
Commissioner
Department of Human Services
Knud Hansen Complex, Bldg. A
1303 Hospital Ground
Charlotte Amalie, VI 00802
(809) 774-0930

Virginia
Ms. Thelma E. Bland
Commissioner
Department for the Aging
700 East Franklin Street
10th Floor
Richmond, VA 23219-2327
(804) 225-2271 (voice/TDD)
1 (800) 552-4464 (toll free in VA)
1 (800) 552-3402 (toll free in VA-Ombudsman Hotline)

Washington
Mr. Charles Reed
Assistant Secretary
Aging and Adult Services Administration, DSHS
P.O. Box 45050
Olympia, WA 98504-5050
(206) 493-2509
1 (800) 422-3263
(toll free in WA)

West Virginia
Mr. William E. Lytton, Jr.
Interim Executive Director
Commission on Aging
Holly Grove, 1900 Kanawha Boulevard, E.
Charleston, WV 25305-0160
(304) 558-3317

Wisconsin
Ms. Donna McDowell, Director
Bureau on Aging
P.O. Box 7851
Madison, WI 53707
(608) 266-2536

Wyoming
Mr. Morris L. Gardner, Administrator
Division on Aging
139 Hathaway Building
Cheyenne, WY 82002-0480
(307) 777-7986
1 (800) 442-2766 (toll free)


State Banking Authorities

The offices listed below regulate and supervise state-chartered
banks. Many of them handle or refer problems and complaints about
other types of financial institutions as well. Some also answer
general questions about banking and consumer credit. If you are
dealing with a federally chartered bank, check the
listing of "Selected Federal Agencies," beginning on page 105.
Also see the information in "Selecting a Financial Institution" on
page 18.