Public Citizen, Inc.

Public Citizen, Inc.
2000 P Street, N.W.
Washington, DC 20036
(202) 833-3000

A national, non-profit membership organization representing
consumer interests through lobbying, litigation, research and
publications, Public Citizen represents consumer interests in
Congress, the courts, government agencies and the media. Primary
current areas of interest include product liability, health care
delivery, safe medical devices and medications, open and ethical
government, and safe and sustainable energy use.


Public Voice for Food and Health Policy
1001 Connecticut Avenue, N.W.
Suite 522
Washington, DC 20036
(202) 659-5930
(202) 659-3683 (fax)

A national research, education and advocacy organization, Public
Voice works for food and agriculture policies and practices that
improve the safety, health and affordability of the food supply and
protect the environment. Public Voice develops and
distributes consumer information materials on pesticide
reduction, nutrition labeling and seafood safety.


Society of Consumer Affairs Professionals in Business (SOCAP) 801
North Fairfax Street, Suite 404
Alexandria, VA 22314
(703) 519-3700
(703) 549-4886 (fax)

An international professional organization, SOCAP provides
training, conferences and publications to encourage and maintain
the integrity of business in transactions with consumers; to
encourage and promote effective communication and understanding
among business, government and consumers; and to define and advance
the consumer affairs profession.


U.S. Public Interest Research Group (U.S. PIRG)
215 Pennsylvania Avenue, S.E.
Washington, DC 20003
(202) 546-9707

The group is the national lobbying office for state public
interest research groups, consumer/environmental advocacy groups
active in 33 states that lobby and publish reports on issues,
including credit bureau errors; bank fees and services; toy, ATV
and product safety; toxic chemicals in art supplies and other
consumer products; and recycling, over-packaging and green
consumerism. U.S. PIRG does not handle individual consumer
complaints directly, but measures complaint levels to gauge the
need for remedial legislation.


Car Manufacturers

If you have a problem with a car purchased from a local dealer,
first try to work it out with the dealer. If the problem is not
resolved, contact the manufacturer's regional or national office.
Many of these are listed in this section.

If you still cannot resolve your problem, contact one of the third-
party dispute resolution programs. The list of these programs
begins on page 67. Be sure to contact your local or state consumer
agency to see if your state offers state-run dispute resolution
programs.

If you suspect you have a vehicle problem that might fall under
your state's lemon law, call your local or state consumer agency to
find out about your rights under the lemon law.

Be sure to review the automobile tips beginning on page 9. If you
have a safety problem with your vehicle, you can report it to the
Auto Safety Hotline at the National Highway Traffic Safety
Administration (see page 108). Also contact the NHTSA to obtain
recall and crash test information. (Note: no complaint handling
is provided.)

All of the "800" numbers in the following list are toll free within
the continental United States.


ACURA
Customer Relations Department
ACURA
1919 Torrance Boulevard
Torrance, CA 90501-2746
1 (800) 382-2238 (toll free)

Alfa-Romeo Distributors of North America, Inc.
Customer Service Manager
Alfa-Romeo Distributors of North America, Inc.
8259 Exchange Drive
P.O. Box 598026
Orlando, FL 32859-8026
(407) 856-5000

American Honda Motor Company, Inc.

California
Customer Relations Department
American Honda Motor Company, Inc.
Western Zone
700 Van Ness Boulevard
Torrance, CA 90509-2260
(213) 781-4565

Utah, Arizona, Colorado, New Mexico,
Nebraska, Kansas, Oklahoma, Nevada,
Texas (El Paso)
Customer Relations Department
American Honda Motor Company, Inc.
West Central Zone
1600 South Abilene Street, Suite D
Aurora, CO 80012-5815
(303) 696-3935

Maine, Vermont, New Hampshire, New York State (excluding NY City,
its five boroughs, Long Island, Westchester County), Connecticut
(excluding Fairfield County), Massachusetts, Rhode Island
Customer Relations Department
American Honda Motor Company, Inc.
New England Zone
555 Old Country Road
Windsor Locks, CT 06096-0465
(203) 623-3310

Tennessee, Alabama, Georgia, Florida
Customer Relations Department
American Honda Motor Company, Inc.
Southeastern Zone
1500 Morrison Parkway
Alpharetta, GA 30201-2199
(404) 442-2045

Minnesota, Iowa, Missouri, Wisconsin, Illinois, Michigan (Upper
Peninsula)
Customer Relations Department
American Honda Motor Company, Inc.
North Central Zone
601 Campus Drive, Suite A-9
Arlington Heights, IL 60004-1407
(708) 870-5600

West Virgina, Maryland, Virginia, North Carolina, South Carolina,
District of Columbia
Customer Relations Department
American Honda Motor Company, Inc.
Mid-Atlantic Zone Office
902 Wind River Lane, Suite 200
Gaithersburg, MD 20878-1974
(301) 990-2020

Ohio (Steubenville), West Virginia (Wheeling), Pennsylvania, New
Jersey, Delaware, New York (NY City, its five boroughs, Long
Island, Westchester County, Connecticut (Fairfield County)
Customer Relations Department
American Honda Motor Company, Inc.
Northeast Zone
115 Gaither Drive
Moorestown, NJ 08057-0337
(609) 235-5533

Michigan (except for Upper Peninsula), Indiana, Ohio, Kentucky
Customer Relations Department
American Honda Motor Company, Inc.
Central Zone
101 South Stanfield Road
Troy, OH 45373-8010
(513) 332-6250

Washington, Oregon, Idaho, Montana, Wyoming, North Dakota, South
Dakota, Hawaii, Alaska
Customer Relations Department
American Honda Motor Company, Inc.
Northwest Zone
12439 N.E. Airport Way
Portland, OR 97220-0186
(503) 256-0943

Texas (excluding El Paso), Arkansas (excluding Fayetville,
Bentonville, Fort Smith, Jonesboro), Oklahoma (Lawton, Ardmore),
Louisiana, Mississippi
Customer Relations Department
American Honda Motor Company, Inc.
South Central Zone
4529 Royal Lane
Irving, TX 75063-2583
(214) 929-5481

Corporate Office:
American Honda Motor Company, Inc.
Consumer Affairs Department
1919 Torrance Boulevard
Torrance, CA 90501-2746
(213) 783-3260

American Isuzu Motors, Inc.