Department of Agriculture (USDA)

Department of Agriculture (USDA)

Agricultural Marketing Service
Department of Agriculture
Washington, DC 20250
(202) 720-7047

Animal and Plant Health Inspection Service
Public Information
Department of Agriculture
Federal Building, Room 613
6505 Belcrest Road
Hyattsville, MD 20782
(301) 436-7799

Cooperative Extension Service
Department of Agriculture
Washington, DC 20250
(202) 720-0987
Or consult county or city government listings in your local
telephone directory
for the number of your local Cooperative Extension Service
office.
Farmers Home Administration
Department of Agriculture
Washington, DC 20250
(202) 720-4323

Food and Nutrition Service
Department of Agriculture
3101 Park Center Drive
Alexandria, VA 22302
(703) 305-2276

Human Nutrition Information Service
Department of Agriculture
Federal Building
Rooms 360 and 364
6505 Belcrest Road
Hyattsville, MD 20782
(301) 436-8617, 7725

Inspector General's Hotline
Office of the Inspector General
Department of Agriculture
P.O. Box 23399
Washington, DC 20026
(202) 690-1622
1 (300) 424-9121 (toll free)

Meat and Poultry Hotline
Food Safety and Inspection Service
Department of Agriculture
Washington, DC 20250
(202) 720-3333 (voice/TDD)
1 (800) 535-4555 (toll free voice/TDD outside DC)

Office of the Consumer Advisor
Department of Agriculture
Washington, DC 20250
(202) 720-3975

Office of Public Affairs
Visitor Information Center
Department of Agriculture
Washington, DC 20250

Department of Commerce

Bureau of the Census
Customer Services
Data User Services Division
Washington, DC 20233
(301) 763-4100

Office of Consumer Affairs
Department of Commerce
Room 5718
Washington, DC 20230
(202) 377-5001

National Institute of Standards and Technology
Office of Weights and Measures
Administration Building A617
Gaithersburg, MD 20899
(301) 975-4004

National Marine Fisheries Service
Office of Trade and Industry Services
Department of Commerce
1335 East-West Highway
Silver Spring, MD 20910
(301) 713-2355 (inspection and safety)

Constituent Affairs
National Weather Service
Department of Commerce
Washington, DC 20901
(301) 713-0258

Metric Program
Department of Commerce
National Institute of Standards and Technology
Building 411 Room A146
Gaithersburg, MD 20899
(301) 975-3690

Patent and Trademark Office
Department of Commerce
Washington, DC 20231
(301) 305-8341

Department of Defense
Office of National Ombudsman
National Committee for Employer Support of the Guard and Reserve
1555 Wilson Boulevard, Suite 200
Arlington, VA 22209-2405
(703) 696-1391
1 (800) 336-4590 (toll free outside DC)
Provides assistance with employer/employee problems for members of
the Guard and Reserve and their employers.

Department of Education

Clearinghouse on Disability Information
Department of Education
C Street, S.W., Room 3132
Washington, DC 20202-2524
(202) 205-8241
(202) 205-8723 (TDD)

Consumer Affairs Staff
OIIA
Department of Education
Room 3061
Washington, DC 20202
(202) 401-3679

Federal Student Financial Aid Information Centers
Department of Education
400 Maryland Avenue, S.W.
P.O. Box 84
Washington, DC 20044
1 (800) 433-3243 (toll free)

National Clearinghouse on Bilingual Education Hotline
Department of Education
1118 22nd Street, N.W.
Washington, DC 20037
(202) 467-0867
1 (800) 321-NCBE (toll free outside DC)

Office of Public Affairs
Department of Education
400 Maryland Avenue, S.W.
Washington, DC 20202
(202) 401-5986

Department of Energy

For information about conservation and renewable energy:
National Appropriate Technology Assistance Service
Department of Energy
P.O. Box 2525
Butte, MT 59702-2525
1 (800) 428-1718 (toll free in MT)
1 (800) 428-2525 (toll free outside MT)

Conservation and Renewable Energy Inquiry and Referral Service
Department of Energy
P.O. Box 3048
Merrifield, VA 22116
1 (800) 523-2929 (toll free)

Office of Scientific and Technical Information
Department of Energy
P.O. Box 62
Oak Ridge, TN 37831
(written inquiries only)

Office of Consumer and Public Liaison
Department of Energy
Washington, DC 20585
(202) 586-5373

Office of Energy Efficiency and Renewable Energy
Weatherization Assistance
Inquiries:
Department of Energy
Washington, DC 20585
(202) 586-2204

Department of Health and Human Services (HHS)

AIDS Hotline
Acquired Immune Deficiency Syndrome
1 (800) 342-AIDS (toll free)
1 (800) 344-7432 (toll free for Spanish speaking)
1 (800) 243-7889 (toll free Spanish TDD)

Cancer Hotline
1 (800) 4-CANCER (toll free)
During daytime hours, callers in California, Florida, Georgia,
Illinois, Northern New Jersey, New York and Texas may ask for
Spanish-speaking staff members.

Food and Drug Administration (FDA)
Look in your telephone directory under "U.S. Government, Health and
Human Services Department, Food and Drug Administration." If it
does not appear, call the appropriate FIC number (see page xx) or
contact:
Consumer Affairs and Information Staff
Food and Drug Administration
(HFE-88)
Department of Health and Human Services
5600 Fishers Lane
Room 16-63
Rockville, MD 20857
(301) 443-3170

Division of Beneficiary Services
Health Care Financing Administration (HCFA)
Department of Health and Human Services
6325 Security Boulevard
Baltimore, MD 21207
1 (800) 638-6833 (toll free)
(This is a taped answering service; a specialist will return your
call.)

Hill-Burton Free Hospital Care Hotline
1 (800) 492-0359 (toll free in MD)
1 (800) 638-0742 (toll free outside MD)

Inspector General's Hotline
HHS/OIG/Hotline
P.O. Box 17303
Baltimore, MD 21203-7303
1 (800) 368-5779 (toll free)

National Center on Child Abuse and Neglect
Department of Health and Human Services
330 C Street, S.W.
Washington, DC 20201
(202) 205-8586

National Health Information Center
Department of Health and Human Services
P.O. Box 1133
Washington, DC 20013-1133
(301) 565-4167 (Washington Metro Area)
1 (800) 336-4797 (toll free)

National Runaway Switchboard
1 (800) 621-4000 (toll free)

Office of Child Support Enforcement
Department of Health and Human Services
Washington, DC 20447
(202) 401-9373

Office for Civil Rights
Department of Health and Human Services
Washington, DC 20201
(202) 619-0403
1 (800) 368-1019 (toll free outside DC)
1 (800) 537-7697 (toll free TDD)

Office of Prepaid
Health Care
Operations and Oversight
HCFA
Department of Health and Human Services
200 Independence Ave., S.W.
Room 423 HHH
Washington, DC 20201
(202) 619-3555

President's Council on Physical Fitness and Sports
Department of Health and Human Services
701 Pennsylvania Ave., N.W.
Suite 250
Washington, DC 20004
(202) 272-3421

Second Surgical Opinion Program
Department of Health and Human Services
Washington, DC 20201
(202) 690-8056

Social Security Administration
1 (800) SSA-1213 (toll free)

Department of Housing and Urban Development (HUD)

HUD Fraud Hotline
(202) 708-4200
1 (800) 347-3735 (toll free outside DC)

Interstate Land Sales Registration Division
Department of Housing and Urban Development
451 Seventh Street, S.W.
Room 6278
Washington, DC 20410
(202) 708-0502

Manufactured Housing and Construction Standards Division
Department of Housing and Urban Development
L'Enfant Plaza
Room 3214
Washington, DC 20410
(202) 755-7430

Office of Fair Housing and Equal Opportunity
Department of Housing and Urban Development
451 Seventh Street, S.W.
Room 5100
Washington, DC 20410
(202) 708-4252
1 (800) 669-9777 (toll free-Hotline complaints)

Office of Single Family Housing
Department of Housing and Urban Development
451 Seventh Street, S.W.
Room 9282
Washington, DC 20410
(202) 708-3175

Office of Affordable
Housing Program
Department of Housing and Urban Development
451 Seventh Street, S.W.
Room 7164
Washington, DC 20410
(202) 708-2685

Title I Insurance Division
Department of Housing and Urban Development
L'Enfant Plaza
Room 3214
Washington, DC 20410
(202) 755-7400

Department of the Interior

Bureau of Indian Affairs
Department of the Interior
Washington, DC 20240
(202) 208-3010

Bureau of Land Management
Department of the Interior
Washington, DC 20240
(202) 208-5717

Office of the Secretary
Department of the Interior
Washington, DC 20240
(202) 208-3171

National Park Service
Department of the Interior
Washington, DC 20240
(202) 208-4917

United States Fish and Wildlife Service
Department of the Interior
Washington, DC 20240
(202) 208-5634

United States Geological Survey
Department of the Interior
12201 Sunrise Valley Drive
Reston, VA 22092
(703) 648-4427

Department of Justice

Antitrust Division
Department of Justice
Washington, DC 20530
(202) 514-2401

Civil Rights Division
Look in your telephone directory under "U.S. Government, Justice
Department, Civil Rights Division." If it does not appear, call the
appropriate FIC number (see page xx) or contact:
Civil Rights Division
Department of Justice
Washington, DC 20530
(202) 514-2151
(202) 514-0716 (TDD)

Drug Enforcement Administration (DEA)
Look in your telephone directory under "U.S. Government, Justice
Department, Drug Enforcement Administration." If it does not
appear, call the appropriate FIC number (see page xx) or contact:
Drug Enforcement Administration
Department of Justice
Washington, DC 20537
(202) 307-8000

Federal Bureau of Investigation (FBI)
Look inside the front cover of your telephone directory for the
number of the nearest FBI office. If it does not appear, look under
"U.S. Government, Justice Department, Federal Bureau of
Investigation." You also may contact:
Federal Bureau of Investigation
Department of Justice
Washington, DC 20535
(202) 324-3000

Immigration and Naturalization Service (INS)
Look in your telephone directory under "U.S. Government, Justice
Department, Immigration and Naturalization Service." If it does
not appear, call the appropriate FIC number (see page xx) or
contact:
Immigration and Naturalization Service
Department of Justice
425 I Street, N.W.
Washington, DC 20536
(202) 514-4316
(202) 514-2783 (TDD)

Department of Labor
1 (800) 326-2577 (toll free, 24-hour TDD)

Office of the American Workplace
Department of Labor
Washington, DC 20210
(202) 219-6045

Coordinator of Consumer Affairs
Department of Labor
Washington, DC 20210
(202) 219-6060 (general inquiries)

Employment and Training Administration
Look in your telephone directory under "U.S. Government, Labor
Department, Employment and Training Administration." If it does not
appear, call the appropriate FIC number (see page xx) or contact:
Employment and Training Administration
Director, Office of Public Affairs
Department of Labor
Washington, DC 20210
(202) 219-6871

Employment Standards Administration
Office of Public Affairs
Department of Labor
Washington, DC 20210
(202) 219-8743

Mine Safety and Health Administration
Office of Information
and Public Affairs
Department of Labor
Ballston Towers #3
Arlington, VA 22203
(703) 235-1452

Occupational Safety and Health Administration (OSHA)
Look in your telephone directory under "U.S. Government, Labor
Department, Occupational Safety and Health Administration." If it
does not appear, call the appropriate FIC number (see page xx) or
contact:
Occupational Safety and Health Administration
Office of Information and Consumer Affairs
Department of Labor
Washington, DC 20210
(202) 219-8148

Office of the Assistant Secretary for Veterans' Employment and
Training
Department of Labor
Washington, DC 20210
(202) 219-9116
1 (800) 442-2VET (toll free-- Veterans' Job Rights Hotline Office
of Labor Management Standards
Department of Labor
Washington, DC 20210
(202) 219-5823

Pension and Welfare Benefits Administration
Office of Program Services
Department of Labor
Washington, DC 20210
(202) 219-8776

Women's Bureau
The Work and Family Clearinghouse
Department of Labor
Washington, DC 20210
(202) 219-4486
1 (800) 827-5335 (toll free)
Employers may contact this office for information about dependent
care (child and/or elder care) policies.

Women's Bureau
The Workforce Quality Clearinghouse
Department of Labor
Washington, DC 20210
(202) 219-4486
1 (800) 347-3741 (toll free outside DC)
Employers may contact this office for information about workplace
quality resources, e.g., employee training and skills
development.
Department of State

Overseas Citizen Services
Department of State
Washington, DC 20520
(202) 647-3666 (non-emergencies)
(202) 647-5226 (emergencies)

Passport Services

Washington Passport Agency
1425 K Street, N.W.
Washington, DC 20524
(202) 647-0518

Visa Services
Department of State
Washington, DC 20520
(202) 633-1225

Department of Transportation (DOT)

Air Safety:
Federal Aviation Administration (FAA)
Community and Consumer Liaison Division
FAA (APA-200)
Washington, DC 20591
(202) 267-3484
1 (800) FAA-SURE (toll free outside DC)

Airline Service Complaints:
Office of Intergovernmental and Consumer Affairs (I-25)
Department of Transportation
Washington, DC 20590
(202) 366-2220

Auto Safety Hotline:
National Highway Traffic Safety Administration (NHTSA) (NEF-11)
Department of Transportation
Washington, DC 20590
(202) 366-0123
(202) 755-8919 (TDD)
1 (800) 424-9393 (toll tree outside DC)
1 (800) 424-9153 (toll free TDD outside DC)

Boating Safety Classes:
Boat U.S. Foundation
880 S. Pickett Street
Alexandria, VA 22304
(703) 823-9550
1 (800) 336-2628 (toll free)

Boating Safety Hotline:
United States Coast Guard (G-NAB-5)
2100 2nd Street, S.W.
Washington, DC 20593-0001
(202) 267-0780
1 (800) 368-5647 (toll free)

Oil and Chemical Spills:

United States Coast Guard
National Response Center (G-TGC-2)
2100 2nd Street, S.W.
Washington, DC 20593-0001
(202) 267-2675
1 (800) 424-8802 (toll free)

Railway Safety:
Federal Railroad Administration
Office of Safety (RRS-20)
Department of Transportation
Washington, DC 20590
(202) 366-0522